FAMSF's Integration Increased Membership Sales 22% in 3 Months

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The Fine Arts Museums of San Francisco (FAMSF), comprised of the de Young and Legion of Honor, are two incredible, world-renowned art museums in San Francisco. As part of their mission, FAMSF operates shops with a distinguished selection of books, posters, prints, and home decor items for purchase both on and offline.

Pain

FAMSF needed to integrate their Shopify storefront with separate product, order and membership databases so their members could purchase exclusive items and use their discount when shopping online.

Bradley Platz, Assistant Director of eCommerce, Retail Operations Department, turned to FAMSF’s Merchant Success Manager at Shopify Plus to get a recommendation for a development agency that could develop a custom integration between the two systems. Their representative recommended our services right away and Platz reached out immediately.

“Our goal was to serve our members and customers, and in order to serve them well, we had to know who they were. We looked at a lot of options for how to achieve that goal." - Bradley Platz

Solution

ShopPad integrated FAMSF's membership database and Shopify Plus store using our integration service. Due to its flexible nature, we were able to get FAMSF's integration up and running quickly and reliably.

Results

The integration has been running seamlessly with excellent results. Within three months of launching the integration, membership sales have increased 22% and FAMSF's online store now drives an average of $10,000/month in membership renewals!

"ShopPad helped us set up our integration in a smart way that didn’t diminish any of the features within Shopify or potentially restrict us from utilizing new features that came out down the road. Absolutely will go to ShopPad with future Shopify projects.” - Bradley Platz

Cara Wood

Cara is the digital marketing manager here at ShopPad. She's passionate about eCommerce, marketing automation, and great wine. When she's not hard at work innoventing new marketing automation techniques, you can find her trying to stop her beagle from getting into the trash.