Meet the Customer Success Team: Mandy

Here at ShopPad, we take great pride in our customer success team. They’re on the ground helping merchants succeed every day. We’ve been introducing you to the team one by one so you can get to know who’s helping you. We’ve already talked to Alan, Anh, and Matt. Today, we’re going to be talking to customer success expert, Mandy. Mandy also runs Mandy’s Corner in our monthly blog newsletter, where she addresses common questions about Shopify and our apps.
Continue reading

Shopify vs Magento: A Developer’s Perspective

When trying to make the decision between Shopify and Magento, you’ll often hear that Shopify is a hosted solution, whereas Magento is open-source software. This is often cited as the key difference between Shopify and Magento. The hosted solution relieves you of having to install and host your online store, but the open-source software allows you a greater degree of customizability.

Continue reading

7 Common Copywriting Mistakes in eCommerce

When you run a business, communication is critical. When shoppers are deciding whether or not to spend their money with your store, it’s often how you’re communicating, or not that becomes the deciding factor. Poorly written copy is arguably even worse than not saying anything at all.

Continue reading

Meet the Customer Success Team: Matt van Winkle

If you’ve been following us, you’ll know that us ShopPadders are so proud of our customer success team. They work very hard to make sure our merchants are successful in their Shopify endeavors. And because we’re so proud, we wanted to introduce each of the team members to you so you can know more about who you’re talking to. You can read our first two interviews with Alan and Anh here. Now, we’d like to introduce you to Matt Van Winkle, customer success expert extraordinaire.

Continue reading