Today, we’d like to share the story of some recent work we did with Olive Ave Jewelers
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How Wolf & Shepherd Dramatically Reduced Their Customer Service Tickets by Using Tracktor
We’re featuring one of our awesome customer’s experience with Tracktor, our package tracking app, today. Wanna replicate their success? Try Tracktor for free here.
Meet the Customer Success Team: Matt van Winkle
If you’ve been following us, you’ll know that us ShopPadders are so proud of our customer success team. They work very hard to make sure our merchants are successful in their Shopify endeavors. And because we’re so proud, we wanted to introduce each of the team members to you so you can know more about who you’re talking to. You can read our first two interviews with Alan and Anh here. Now, we’d like to introduce you to Matt Van Winkle, customer success expert extraordinaire.
Meet the Customer Success Team: Anh Pham
Here at ShopPad, we are very proud of our customer success team. Our team works hard to make sure our merchants’ stores become successful. Knowing that our merchants are talking to our experts every day, we wanted to introduce them to the world, so that you can learn more about who is helping you. You can check out our first interview (with Alan) here! Up next: Anh Pham, Customer Success Engineer.
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3 Tips to Ensure Your Store is Ready to Handle a Cyber Monday Traffic Spike
Cyber Monday is coming up! As we all know, it’s one of the biggest days of the year for eCommerce retail sales and is a part of that extended after-Thanksgiving sales weekend we all know and love.
7 Steps to Pick the Right Developer for Your Custom Website Build
So it’s time to take your online business to the next level. Regardless of whether you are launching your first site or revamping an existing one, it is equally important you approach your new development project the right way early on in the process.
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Meet The ShopPad Customer Success Team: Alan Perez
We here at ShopPad take our customers’ success seriously. If our customers aren’t successful, we aren’t successful. From the very beginning, the ShopPad founders decided that we would focus on providing top-notch customer service that would ensure our customers were successful and wanted to stay with us.
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5 Shopify Landing Page Best Practices for New Marketers
Landing pages are a marketing tool used in conjunction with advertising. They allow you to display a page to visitors that clearly matches the ad they clicked on, thereby increasing your conversions.
How to Virtualize Your Back-End-Operations
I am willing to bet you wish you had one piece of software that does everything you need for your business all in one place and dashboard. Odds are, you have already embarked on a mission to find this unicorn piece of software. It is safe to say, it does not exist.
Automating The Most Common Inquiry: Where Is My Order?
Did you know that the number one support request for online sellers is “where is my order”? Ask any store owner and they will tell you that they have heard that question a million and one times.