Today we’re announcing a big update to Tracktor that will give Shopify merchants a global view of their packages in transit.
We are shining a spotlight on carrier’s ability to transport eCommerce orders to customers this holiday shopping season; visually showing which have been delivered and delayed.
“With the shipping network congestion this year, it’s more important than ever to know which orders have packages that are delayed, so that merchants can proactively communicate with their customers.”
– Ryan O’Donnell, CMO @ ShopPad
The new map feature looks great on a computer monitor, or shared on a large TV where the whole team can watch an order as it moves in real-time from your warehouse to the customer’s doorstep.
“Providing merchants helpful tools to get through this unique shopping season is a big priority for us at ShopPad.” Says Ryan.
To help merchants run even more efficiently this holiday season, Mesa, our automation platform for Shopify, can connect with Tracktor to take care of common tasks like:
- Update a custom status when an order gets tagged
- Send an email if a package is delayed in transit
- Send an SMS to your customer when their order arrives
Learn more about connecting Tracktor with Mesa