The past year has brought about a great deal of change in the ecommerce industry. With demand being higher than ever during the pandemic, businesses have become heavily reliant on SaaS (Software as a service) for their daily operations. As they begin to unlock the world of capabilities that these tools can provide, they continually evolve to improve their ecommerce business.
Will this trend continue as we look ahead in 2021? I say yes, and here’s why.
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